If your intruder alarm system is monitored it is more than likely that if it is triggered accidentally or genuinely that you will need to reset the system to enable you to set the alarm again.
If you know the reason for the alarm being triggered & this reason does not require an engineers attendance, then you will be able to reset the alarm remotely by calling our Alarm Receiving Centre(ARC).
Just call 0115 986 5086 & request a remote reset number, our operator will ask you for your reset code which can be gained by entering your user code or proximity fob on the intruder alarm remote key pad & pressing enter or +.
The display will then give you a 4 digit code, tell our operator this code & then the operator will provide you with a reset code, enter this code into the remote key pad & your system will reset. If you have a persistent problem or the system does not reset, then call our 24 hour engineer assistance number on 0845 402 3045.